Terms of service

TERMS OF SERVICE

1. Overview

Welcome to SoleNest. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to NovaSphere. We operate this online store and website, including all related information, content, features, products and services, to provide you with a convenient shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable policies. If you do not agree to these terms, please do not use our website.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement in your country or region, or that you have permission from a parent or legal guardian where required.

You agree not to use our website for unlawful purposes, attempt to interfere with its security or operation, or provide false information when placing an order.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers or website.

3. Products and Descriptions

We aim to display our products, images, descriptions and prices as accurately as possible. However, colours and appearances may vary depending on your device or screen settings.

Product descriptions and images are provided for general information. Please review the product details carefully before purchasing. If you have questions about a product, contact us before placing your order.

We reserve the right to update product descriptions, discontinue products or limit quantities where reasonably necessary, subject to applicable law.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products.

You will generally receive an order confirmation by email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted for dispatch.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, pricing errors, product unavailability or an issue with payment. If we cancel an order after payment has been taken, we will arrange an appropriate refund.

Please ensure your contact details and delivery address are accurate when ordering.

5. Prices and Payments

All prices are displayed in the currency indicated on our website. Shipping charges, taxes and other applicable fees will be shown at checkout where applicable.

We may change product prices at any time, but changes will not affect an order we have already accepted, except where required by law.

Payments are processed through the payment methods made available at checkout. You must be authorised to use the payment method you provide.

6. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise. Delivery times may be affected by processing requirements, carrier delays, customs procedures, weather or other circumstances outside our reasonable control.

Any applicable shipping charges and estimated delivery information will be presented during checkout or in our Shipping Policy.

Nothing in these terms removes any delivery or other rights you may have under applicable consumer law.

7. Returns, Refunds and Cancellations

Our Refund Policy explains how to request a return or refund and any applicable conditions.

Nothing in our policies is intended to limit mandatory consumer rights. Depending on the law applicable to your purchase, you may have additional rights regarding faulty, misdescribed or unwanted goods.

If you have an issue with an order, please contact us using the contact details provided on our website.

8. Promotions and Discounts

Promotional offers, discount codes and special prices may be subject to additional conditions, including expiry dates, product exclusions or minimum purchase requirements.

Unless otherwise stated, promotions cannot be exchanged for cash or combined with other offers. We will communicate any applicable conditions when an offer is presented.

9. Intellectual Property

The content on this website, including text, branding, graphics, logos, photographs and design elements, is owned by us, licensed to us or used with permission, and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify or commercially exploit our content without appropriate permission.

10. Third-Party Services and Links

Our website may include services, applications or links operated by third parties, including payment providers, delivery services and other external websites.

We do not control all third-party services or websites and are not responsible for their independent content, policies or availability. Your use of those services may be subject to their own terms and privacy policies.

This section does not exclude responsibility where applicable law requires us to accept it.

11. Errors and Changes

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges or availability.

We reserve the right to correct errors and update information. If an error materially affects an order you have placed, we will take appropriate steps in accordance with applicable law.

12. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or any mandatory consumer rights.

Where permitted by law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

13. Indemnity

To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a way that causes unlawful harm to us or others.

Nothing in this section makes you responsible for losses where such responsibility cannot lawfully be imposed.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as necessary to operate the store, process orders, arrange delivery, provide customer support and meet legal obligations, subject to applicable data protection law.

Please review our Privacy Policy for further information about how personal information is collected, used and protected.

15. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be published on this page with a revised “Last updated” date.

Changes will apply as permitted by law. Your continued use of the website after updated terms are published indicates acceptance of the changes to the extent such acceptance is legally effective.

16. Governing Law

These Terms of Service are subject to the laws applicable to the operation of our business, without depriving consumers of any mandatory protections available under the laws that apply to their purchase.

If you are a consumer, nothing in this section removes any right you may have to bring a claim in a court that has jurisdiction under applicable law.

17. Contact Information

If you have questions about these Terms of Service or an order, please contact us:

Store name: SoleNest 
Email: [solenestbusiness@gmail.com]
Website: []